Malina Casino Privacy Policy
At Malina Casino, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you access and use our services at Malina Casino.com. Whether you are visiting our platform to explore our games, claim a Malina casino bonus, or manage your account, we want you to understand exactly how your data is handled. By using our services, you agree to the practices described in this document. If you have any questions, please contact us at support@Malina Casino.com.
Who We Are
We are Araxio Development N.V., the operator of Malina Casino. Our platform is licensed under the jurisdiction of Curaçao and has been operational since 2016. We serve players in key markets including Australia and Canada, offering a comprehensive online gaming experience. When we refer to "we", "us", or "our" in this policy, we mean Araxio Development N.V. as the data controller responsible for your personal information.
What Information We Collect
When you register and use our platform, we may collect the following categories of personal data:
- Registration data: Your name, date of birth, email address, and country of residence
- Identity verification documents: Government-issued ID, proof of address, and payment method verification
- Financial information: Deposit and withdrawal details, transaction history, and preferred payment methods (including Visa, Mastercard, Neteller, Jeton, MiFinity, and various cryptocurrencies such as BTC, ETH, and USDT)
- Gaming activity: Game history, bets placed, bonuses claimed, and participation in promotions
- Technical data: IP address, browser type, device information, and cookie data
- Communication records: Live chat transcripts and email correspondence with our support team
- Promotional interactions: Bonus code usage, promo code redemptions, and participation in special offers
How We Use Your Information
We use the personal data we collect for the following purposes:
Account Management and Service Delivery
We use your registration and financial data to create and manage your account, process your Malina casino login, facilitate deposits and withdrawals, and deliver the full range of our gaming services. Our platform offers thousands of games from 100+ providers including Pragmatic Play, Evolution, NetEnt, and Play'n GO, and we use your activity data to personalise your experience.
Bonus and Promotion Administration
We process your data to manage your eligibility for promotions. This includes our welcome bonus of 100% up to $750 + 200 Free Spins, Malina casino no deposit bonus offers, crypto welcome bonuses, sports bonuses, and loyalty rewards through our 5-level VIP program. We track bonus code and Malina casino promo code usage to prevent fraud and ensure fair play.
Legal and Regulatory Compliance
We are required by law to verify your identity, prevent money laundering, and comply with responsible gambling obligations. We collect and retain your data to meet these requirements under our Curaçao licence.
Customer Support
We use your contact details and communication history to assist you through our 24/7 live chat and email support channels. Our support team operates in English and can be reached at support@Malina Casino.com.
Marketing and Communications
With your consent, we may send you information about Malina casino bonuses, new games, tournaments, and special promotions. You may opt out of marketing communications at any time by contacting us or adjusting your account preferences.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your experience, analyse traffic, and deliver relevant content. Cookies help us remember your preferences, manage your session during Malina casino online access, and ensure our platform functions correctly across desktop and mobile versions.
- Essential cookies: Required for the platform to operate, including login sessions and security functions
- Analytics cookies: Help us understand how users interact with our platform so we can improve our services
- Marketing cookies: Used to deliver relevant promotional content based on your interests
- Functional cookies: Remember your preferences and settings for future visits
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our platform.
How We Share Your Data
We do not sell your personal data to third parties. However, we may share your information in the following circumstances:
- Service providers: We work with trusted third-party companies that assist in payment processing, identity verification, game delivery, and technical infrastructure
- Regulatory authorities: We may disclose data to licensing bodies and law enforcement agencies where required by law
- Fraud prevention: We share data with industry partners and fraud detection services to protect our platform and our players
- Business transfers: In the event of a merger or acquisition, your data may be transferred to a successor entity
Data Retention
We retain your personal data for as long as your account is active and for a period thereafter as required by applicable law. Financial and transaction records may be kept for up to five years to satisfy anti-money laundering and regulatory requirements. You may request deletion of your account data, subject to our legal retention obligations.
Your Rights
Depending on your jurisdiction, you may have the following rights in relation to your personal data:
- The right to access the personal data we hold about you
- The right to request correction of inaccurate data
- The right to request deletion of your data, where permitted by law
- The right to object to or restrict certain processing activities
- The right to withdraw consent for marketing communications at any time
- The right to lodge a complaint with a relevant data protection authority
To exercise any of these rights, please contact us at support@Malina Casino.com. We will respond to your request within a reasonable timeframe in accordance with applicable law.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorised access, loss, or disclosure. Our platform uses SSL encryption across all connections, and access to sensitive data is strictly controlled within our organisation. While we take all reasonable steps to protect your data, no online system can be guaranteed to be completely secure.
Restricted Countries and Eligibility
Our services are not available to residents of certain jurisdictions, including the United Kingdom, United States, Russia, Ukraine, Sweden, and several others. We collect and verify location data to ensure compliance with these restrictions. Providing false information to circumvent geographic restrictions is a violation of our terms and may result in account closure and forfeiture of funds.
Children's Privacy
Our services are strictly intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under the legal gambling age. If we become aware that a minor has registered on our platform, we will immediately close the account and delete all associated data.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or services. When we make significant changes, we will notify you via email or a prominent notice on our platform. We encourage you to review this policy periodically. Continued use of Malina Casino following any updates constitutes your acceptance of the revised terms.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please do not hesitate to reach out to our team. You can contact us via live chat on our website, available 24/7, or by email at support@Malina Casino.com. We are here to help and will do our best to address your concerns promptly and transparently.
Content updated: July 24, 2026